Frequently Asked Questions

How Do I Redeem a Coupon Code?

We love to hook you up with discounts. To use one, simply enter your code where it says “Apply Coupon” at checkout.

What Ingredients Do You Use in Your Products?

Coconut Oil Mouthwash: Pure Water, Coconut Oil, Hydrated Silica, Glycerin, Xylitol, Aloe Vera Juice, Zinc Chloride, Natural Mint, Ascorbic Acid, Sodium Lauryl Sarcosinate.

Coconut Oil Toothpaste: Pure Water, Coconut Oil, Hydrated Silica, Glycerin, Xylitol, Irish Moss, Sodium Coco Sulfate, Aloe Vera Juice, Titanium Dioxide, Natural Mint Flavor.

Coconut Oil Toothpaste with White Charcoal: Aqua, Coconut Oil, Hydrated Silica, Glycerin, Xylitol, Irish Moss, Activated Charcoal (from Coconuts), Sodium Coco Sulfate, Titanium Dioxide, Natural Mint Flavor, Natural Coconut Flavor.

Coconut Oil Whitening Pen: Coconut Oil, Glycerin, Coconut Flavoring, Pure Water, Hydrogen Peroxide, Xanthan Gum, Xylitol, Sodium Bicarbonate, Cocamidopropyl Betaine.

Coconut Oil + Xylitol Expanding Floss: Polyester infused with Coconut Oil and Xylitol.

Coconut Oil, Xylitol + White Charcoal Floss: Nylon infused with Coconut Oil, Xylitol and White Charcoal.

Have questions about any of these? Email us at [email protected].

Will the Coconut Oil Every Solidify or Need to Be Heated Up?

Nope! We use a special kind of liquified, blended coconut oil in our mouthwash that doesn’t solidify at regular room temperature. That means you never have to worry about it solidifying or heating it up.

My Products Arrived Defective or Damaged, What Do I Do?

Oh no! We’re so sorry about that. Please send an email to [email protected], tell us what happened and we’ll take care of it right away—free of charge.

What Makes Dr. Ginger's Unique?

Designed around the practice of oil pulling and formulated with additional ingredients such as xylitol and zinc chloride, Dr Ginger’s gives you healthy, easy and delicious oral care in just 2 minutes. We’ve harnessed the powerful health benefits of coconut oil and taken the next natural step to bring you our Coconut Mint Mouthwash, Toothpaste, and Whitening Gel – a truly unique Coconut Oil Smile Solution.

What Kind of Toothbrush Should I Use?

Dr. Ginger always recommends Sonicare electric toothbrushes to her patients, but if you’re old-fashioned, a soft-bristled toothbrush will do just fine. (This is not a sponsored plug, this is Dr. Ginger’s opinion!)

What's the Best Way to Use Dr. Ginger's Coconut Toothpaste?

One of our biggest goals was to make Dr. Ginger’s easy to use. That’s why we created our toothpaste formula to function just like regular toothpaste. Just brush thoroughly for 1-2 minutes and spit it out when you’re done. Don’t forget to follow with our amazing Coconut Oil Mouthwash!

How Do I Use Dr. Ginger's Coconut Oil Mouthwash?

Just like you would any other mouthwash, really! That’s the beauty of it. Just swish around for 1-2 minutes, then spit it out. Our formula gives you all the healthy benefits of coconut oil pulling, without the hassle of using pure coconut oil. That means no heating up the oil, no clogging of your drain, and no bad-tasting oil in your mouth!

Is Flossing Really That Important?

Gosh, isn’t it a pain?! But hey, so are dentures. Ok, that’s a bit extreme, but flossing is crucial to the health of your gums and the overall cleanliness of your mouth. It’s best to floss once a day, in combination with Dr. Ginger’s Coconut Mouthwash to wash away any remaining particles and bacteria.

How Can I Track My Order?

Once you’ve placed your order we’ll send you an email with the tracking information for your package.

When Will My Order Arrive?

Please allow 4-6 business days for your orders to arrive.

What Parts of the World Do You Ship To?

We currently only do business within the USA. We are close to doing business worldwide, so give us a shout if you think you and your community could use some Dr. Ginger’s!

What Is Your Return Policy?

If you’re not 100% satisfied with one of our products, we accept returns within 30 days of purchase, no questions asked. We’ll give you your money back once we receive your return, minus a $6.95 restocking fee. Please allow 7-10 business days for the refund to be completed.

How Do I Return Products to You?

Just send us an email at [email protected] explaining your situation and we’ll get it sorted for you right away.

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