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Frequently Asked Questions

Orders

How do I redeem a coupon code?

We love to hook you up with discounts. To use one, simply enter your code where it says “Apply Coupon” in the checkout cart.

 

My products arrived defective or damaged, what do I do?

Oh no! We’re so sorry about that. Please send us an email at drginger@drgingers.com, tell us what happened, and we’ll take care of it right away, free of charge.
Ingredients

What are your ingredients?

Coconut Toothpaste: Pure Water, Coconut Oil, Hydrated Silica, Glycerin,
Xylitol, Irish Moss, Sodium Coco-Sulfate, Aloe Vera Juice, Titanium Dioxide,Natural Mint Flavor

Coconut Mouthwash: Pure Water, Coconut Oil, Hydrated Silica, Glycerin,
Xylitol, Aloe Vera Juice, Zinc Chloride, Natural Mint Flavor, Ascorbic Acid,
Sodium Lauryl Sarcosinate.

 

Will the coconut oil every solidify or need to be heated up?

Nope! We use a special kind of liquifed, blended coconut oil in our mouthwash that is too dilute to ever
solidify at regular room temperature. So you never have to worry about it solidifying or heating it up.

 

What makes Dr. Ginger’s Unique?

Well, lots of things! First of all, we never use harmful chemicals such as Fluoride, Triclosan, Sodium Lauryl Sulfate, Artificial Sweeteners or Coloring Agents. More importantly, our main ingredient is Coconut Oil, which adds a unique cleaning and detoxifying power to our products. In fact, this ingredient has been used for thousands of years in Ayurvedic medicine practices, before we even those plastic things with bristles. And of course, there’s our unique coconut-mint flavor, which we believe to be the best in the natural toothpaste market.

 

What’s the difference between Sodium Lauryoyl Sulfate, and Sodium Lauroyl Sarcosinate?

As you may have noticed, one of them is in our mouthwash, and the other is something we will never use. But why? Sodium Lauroyl Sulfate, the culprit here, is used in soaps, detergents, and toothpastes as a cleaning agent, but it’s also a known irritant because it removes oils from the skin.

Sodium Lauryl Sarcosinate is made from coconut oil, and is derived from sarcosine, an amino acid found in almost any plant or animal. We use it as a foam booster that makes our formula even more effective at cleaning your mouth.

Instructions For Use

What’s the best way to use Dr. Ginger’s Coconut Toothpaste?

One of our biggest goals was to make Dr. Ginger’s easy to use. That’s why we created our toothpaste formula to function just like regular toothpaste. Just brush thoroughly for 2-3 minutes and spit it out when you’re done.

 

How do I use Dr. Ginger’s Coconut Mouthwash?

Just like you would any other mouthwash, really! That’s the beauty of it. Just swish around for 1-2 minutes, then spit it out. Our formula gives you all the healthy benefits of coconut oil pulling, without the hassle of using pure coconut oil. That means no heating up the oil, no clogging of your drain, and no bad-tasting oil in your mouth!

 

What kind of toothbrush should I use?

Dr. Ginger always recommends Sonicare electric toothbrushes to her patients, but if you’re old-fashioned, a soft-bristled toothbrush will do just fine.

 

Is flossing really that important?

Gosh, isn’t it a pain! But hey, so are dentures. Ok, that’s a bit extreme, but flossing is crucial to the health of your gums and the overall cleanliness of your mouth. It’s best to floss once a day, in combination with Dr. Ginger’s Coconut Mouthwash to wash away any remaining particles and bacteria.
Retail

Is Dr. Ginger’s sold in any stores?

Not yet, but trust us, we’re working on it!

 

Where else can I find Dr. Ginger’s?

Dr. Ginger’s is currently available on Amazon, here on our website, and at Dr. Ginger’s dental practice in Phoenix, Arizona.
Shipping & Returns

How can I track my order?

Once you’ve placed your order we’ll send you an email with the tracking information for your package.

 

When will my order arrive?

Please allow 4-6 business days for your orders to arrive.

 

What parts of the World do you ship to?

We will ship our products just about anywhere! If your country isn’t listed, send us an email with your info and we’ll do our best to get our products to wherever you may be.

 

What is your return policy?

If you’re not 100% satisfied with one of our products, we accepts returns within 90 days of purchase, no questions asked. We’ll give you your money back once we receive your return, minus a $6.95 restocking fee. Please allow 7-10 business days for the refund to be completed

 

How do I return products to you?

Just send us an email at drginger@drgingers.com explaining your situation and we’ll get it sorted for you right away.
Promotion Inquiries
Say you love our products so much that you want to tell others. Lots of others. We can help. Email us at drginger@drgingers.com and we’ll work something out.